At LivePerson we recognize that every brand is unique and employs an individual approach to managing their users. To ensure that complex organizations have the flexibility to tailor user roles to the distinct way they run their business, the permissions feature within LivePerson provides brands with the opportunity to fully customize each of the four roles:.
Customer chat interface must be enabled by your manager before you begin to use it. This chat client is just one element of the chat channel. Configuring chat for your contact center is a multi-step process. These tasks are only needed if you want to deploy a custom chat experience. Choose whether you want to use a V1 or a V2 profile.
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