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Chat profiles

At LivePerson we recognize that every brand is unique and employs an individual approach to managing their users. To ensure that complex organizations have the flexibility to tailor user roles to the distinct way they run their business, the permissions feature within LivePerson provides brands with the opportunity to fully customize each of the four roles:.

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Customer chat interface must be enabled by your manager before you begin to use it. This chat client is just one element of the chat channel. Configuring chat for your contact center is a multi-step process. These tasks are only needed if you want to deploy a custom chat experience. Choose whether you want to use a V1 or a V2 profile.

Years old: 26
Service for: Male
Other hobbies: Yoga
I have piercing: None
I have tattoo: None
Smoker: Yes

Views: 6201

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How do I add notes to a profile?

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Upon tapping the icon, you will be sent to a with all of your conversations. To view chat history, tap on the message, next to the user's profile photo.

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Can I delete chats? When you send a message to a user who is actively on the app, you will see a " delivered " message underneath your text. A red dot indicates that you have received a new message.

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How do I chat with other profiles? Viewing Messages To view your messages, tap on the Inbox. To view your messages, tap on the Inbox.

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If you want to view the user's profile, tap on their photo on the upper part of the message. How do I send someone a photo? Will I lose my favorites and blocks if I delete the app?

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If you've sent a message to a user who has exited the app, your message will appear as " sent. The user does not have to be on the chat for delivery confirmation, they just need to be in the app.

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A green dot next to the user indicates that they are online. Can I save my chat conversations?

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Please note, this does not necessarily mean the message has been read.