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Fact checked Updated: January 20, Luckily, telehealth is available to help individuals without resources get the support they need. Many websites and apps offer free online therapy chat.

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How do I start a chat counselling session? Why chat? Our counsellors are professionally qualified with specialised experience in alcohol and other drug counselling.

You can start a session anywhere, at any time, as long as you have a device that can connect to the internet. Home Find support Chat to a counsellor. Why Counselling Online?

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Typed conversation between two people can be misinterpreted, or feelings may not be adequately expressed or explained. Section Title. Many have worked extensively in face-to-face alcohol and other drug treatment services.

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We look forward to meeting you online and walking with you on your path to recovery. Online communication is not suitable in a crisis. All of these services are free. In a crisis, we recommend seeking other forms of support such as free call telephone support from the National Alcohol and Other Drug Hotline on If you are dealing with an emergency, please contact With counselling support you may find it easier to cut down, stop or make sure you get needed breaks from your addiction.

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As a member of Counselling Online, all of your chat sessions transcripts will be saved and viewable to yourself and the counsellor you are chatting to. Who will I be chatting with? Connect with us.

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Emergency Get started in. When can I start a chat? For many people it takes away barriers they may experience accessing services such as mobility, travelling and waiting lists.

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It is easy to start chatting with our counsellors: Click on "Get started" at the bottom of the Choose between ing our community or starting a single access session Read and accept the terms and conditions Complete the basic information we need to begin a counselling session A chat window will then open and you can start chatting to your counsellor. Our service is open to anyone affected by alcohol and other drugs, including people concerned about personal alcohol or drug use, or and people concerned about a family member or friend.

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Get started This service is only available to people in Australia. Disadvantages of online counselling Typed conversation between two people can be misinterpreted, or feelings may not be adequately expressed or explained.

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The benefits of this are:. The service is secure and confidential. The stigma associated with alcohol and other drug use might make it difficult to seek help, but speaking to a professional anonymously online can make that step feel less daunting.

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Get started in. If you feel this is the case, seek clarification from the counsellor to clear up any misunderstanding.

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